Update Ford Audio Bluetooth (with Download)


What It Is

The following guide and downloadable file will help you to update the Bluetooth, Voice Control and USB module in the following Ford vehicles. The release date was November 2012, and was the third publicly released firmware update. According to the Ford documentation the update is valid for the following vehicles and build dates:

  • Fiesta: July 2008 – December 2011
  • Focus: February 2008 – January 2012
  • C-MAX: February 2008 – January 2012
  • Kuga: February 2008 – January 2012
  • Mondeo: September 2008 – January 2012
  • S-MAX: September 2008 – January 2012
  • Galaxy: September 2008 – January 2012
  • Transit: from June 2009
  • Ranger: from April 2009

The Ford Ka is not compatible, because it’s a rebodied Fiat Panda/500 and uses their electronics.

The following instructions and Zip file used to be freely available from Ford at the address www.ford-mobile-connectivity.com as described in the audio system user guide. The website was taken down some time in about 2014, presumably for one of two reasons. Either people were messing up their radios and requiring dealership service, or they realised that they were missing out on a source of service revenue by giving away the updates. I’ll not speculate…

I’ve succesfully carried out the update on two different cars, my Mondeo with Sony DAB headunit, and my wife’s Fiesta with the more basic (orange dot matrix display). The actual Bluetooth/USB module is the same throughout the range, with the exception of a few models.

Please note that if your car does not have a USB port you will not be able to do the update, and the only way to get it is via a visit to the dealership.

What Do You Get?

There are several improvements to be gained from updating your Bluetooth firmware. The level will depend on the age of your vehicle, as models later in the run will have been shipped with more up to date versions. The major differences are:

  • Compatibility. My phone (Sony Experia Z5) wouldn’t connect reliably and take calls properly in my 2011 Mondeo. The update fixed that. The same for the Fiesta (a 2009 model) which wouldn’t connect properly to any smartphone.
  • iPod Useability. The original firmware required use of a special Y-cable, which connected to both the USB port (for control and track name display) and the 3.5mm Aux in socket (for analogue audio). The new version allows use of standard Apple 30pin-USB cables, with the car stereo doing the audio decoding from the digital stream.
  • USB Playback. Allows use of MP3s saved on a USB stick. I don’t know if or how well this worked earlier, I never tried until after updating.
  • Bluetooth Audio Streaming. The update adds compatibility for Advanced Audio Distribution Profile (A2DP) or Streaming Music in English. This can also be used for Sat Nav directions through the speakers when using Google Maps on an Android device.

How Do I Do It?

  1. Put the kettle on.
  2. Download THIS ZIP FILE, which contains the Bluetooth firmware and voice control files in seven European languages.
  3. Unzip the files to the root folder of a USB drive. (i.e. not in a subfolder) The USB drive should NOT contain any music files, and for best results should probably be blank just in case.
  4. Make yourself a nice cup of tea or coffee and pick up a newspaper or magazine. This stage will come in handy later, trust me…
  5. Get in the car, and switch on the radio WITHOUT TURNING THE IGNITION ON. It may say something like 1 Hour Mode on the display.
  6. Insert the USB drive into the USB port. Depending on your car model this may be in the glovebox (Mondeo), centre console (Fiesta) or armrest. The stereo will display a message saying that no valid files were found to play. This is normal.
  7. Switch on the ignition until the dashboard lights come on (but don’t start the engine). Do this by turning the key to the second position, or pressing the Ford Power button without pressing the brake/clutch for keyless models.
  8. You should now see the message “Update running… Please wait! So now you wait. This is where the hot coffee and magazine come in handy, as the update takes around 20 minutes to complete, and you can’t go back in the house to keep warm because you’d be leaving the car unlocked with the keys in!*
  9. Once the update has finished the display will say “Update successfully finished”. The message doesn’t stay on the screen for long, so keep an eye on it. Once complete the radio will come back on to whichever station was playing before the update.
  10. If something goes wrong and the installation fails you will get a warning on the display. Again, it doesn’t stay on for more than a few seconds, so keep a look out. Just start the process again from the beginning and it will eventually complete.

Whilst updating my Mondeo the car gave a Low Battery warning, and the radio shut off. I started the engine, and was amazed to see that the radio came back to life with the update still running. It had carried on even with the radio off (the bluetooth module is a separate box behind the glovebox area). I don’t recommend relying on this method though!

Here is a very useful summary video. I didn’t make it, so claim no credit for it. It’s also out of date, as it shows the original website up and running, but the update demonstration is very useful if you’re not confident.

Video produced by iNath, over at Ford Owners Club

Any questions, feel free to comment below. Thanks for visiting my site.

If this info has been of use to you please consider making a small contribution to help cover the costs of running this site. If you don’t want to that’s perfectly ok too! The button below will bill you one pound and reward you with my gratitude (and maybe some extra technical help). Alternatively you could always visit one of my advertisers 馃檪

292 thoughts on “Update Ford Audio Bluetooth (with Download)”

  1. top man, we just got this car and the fact the ipod didn’t work bugged me, after the firmware update was done, the ipod works spot on

  2. Hi
    I have followed the instructions except my Ford Kuga (first registered in UK on 15.01.11) will not read the USB stick when I press the car’s Start button (no keys). I have definitely put the files in the root directory of the USB stick and there are no other files on the stick that I can see. Any ideas?
    I have also tried burning the files to a CD-RW but the Sony car stereo just said it is a Data CD and ejects it.
    Many thanks
    PS. I have just donated a pound as requested 馃檪

    • You say it won’t read the files. Does it try? Is any message shown?

      First check the USB port actually works and can read your flash device. Can you play an MP3 file from it? It needs to be formatted as FAT32, and there is a size limit too (16GB I think, not 100% on that).

      If the car can read the USB device, the next step is delete the unnecessary update files, you only need the English language ones, the file names end AV.

  3. Thanks for this. Been looking for the file for a while. Berfeo I update and paypal. How do I know if I need the update? Cheers.,

    • I’ve not been able to find an easy way of getting the version number from the stereo.
      If you can play music via Bluetooth, you’re probably up to date. If you have an iPhone (with a headphone socket) you can plug it in via USB. If the car displays song info but no sound comes out, then you need the update.
      PayPal is strictly optional 馃檪

  4. Just did the upgrade on a 2011 Ford Ranger here in AU it fixed the Bluetooth issues. 24 mins to complete. All good using the mac, I used an old 4GB FAT32 USB.

    VIN – MNAUMFF80CW128282

  5. Hello,

    Can you help? I have problem with BT. I change mine 7S7T-19G488-ED to new 8M5T-19C112-CM. But is not working I activated with ELM but nothing.
    Or need to be connected also USB ? I need just BT music, so I dont need USB cable.
    So maybe I need to update system ?
    Ford mondeo mk4 2007year My radio SONY without DAB

  6. I checked my Bluetooth module it’s a 8M5T-19C112-CK model. So after a lot of research this model is compatible with Bluetooth streaming but only when the last letter is M or higher, so as mine is K it can’t work. I will continue to use an usb Bluetooth stick connected to aux input. It work perfectly and phones can be connected to 2 differents bluetooth. 1 for phone and the second for audio. Maybe it can help some people.

  7. Hi, I updated my 2009 Titanium X Mondeo (with NX system), i had to only keep my desired language on the USB and it worked. Now i have the Ipod tab but not the Bluetooth streaming, i retried the update and it said already up to date, i tried to remove audio fuse for few minutes but i still have the problem. Someone have an idea? I will try to turn off the battery but i think it will be the same as the fuse try. i also tried to remove phone from bluetooth and restart the radio. Press on/off button doesn’t work on my radio it just turn off the radio.
    Anyway thank you very much Will for your job.

    • I’ve never used the NX system, so I don’t know how it works, but somewhere in the menu there might be a “factory reset” option or similar.

      The Bluetooth streaming option didn’t show on my wife’s Fiesta either, but could be selected using the voice controls. We sold the car before I got chance to experiment with fuses!

  8. Thanks so much for this! I found an older update for my Focus 2010 Titanium that was applied via CD-ROM which applied OK, but didn’t fix the Bluetooth streaming dropouts I was constantly experiencing.

    This update appears to have done, need to test over the next couple of hours, but thank you!

    • Hey !
      Is there any tricks to patching the firmware via CD-ROM ? My 2008 focus doesn’t have a USB port unfortunately.

      Thanks !


    • Help. I have this download. I had the Bluetooth with voice control but no usb. I then found the unit with usb and updated it. The problem I get is the mic can鈥檛 here very well and have to shout at it. This wasn鈥檛 an issue before with the old unit. Will I need a newer mic to be more compatible?

  9. can anyone help i have followed the instructions up until it says turn the ignition on but then it says usb disconnected i have a 2013 mondeo business edition my phone connects to the blutooth but there is no sound from calls or music same thing if i connect with the usb and the aux in

  10. Fantastic! Worked a treat when I deleted the other language files. Now I’ve got BT streaming and USB Playback on my newly upgraded bluetooth module.

    Thank you so much.

    • Hi Liam,

      Can I just ask what you mean by “newly upgraded bluetooth module”? Did your vehicle not have BT capability prior? Were you not able to use BT to manage phone calls? Or were you able to manage calls but just not stream music?

      My vehicle has BT and I am able to receive and make phone calls via the cars audio unit but I am not able to stream music via BT from my phone. Would I need to update the BT module before installing this update?

      I have a 2011 Ford (zetec) S-Max with the ford 6000CD audio system.



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